Resources and Contact Information

Topics

This section includes information about the following resources and services available to AEC students:

  • Cross-cultural Advisors (CCAs)
  • International Support Services (ISS)
  • Admissions
  • Counseling and Psychological Services (CAPS)
  • Legal Services for Students (LSS)
  • International Student Association (ISA)
  • Study Abroad and Global Engagement (SAGE)

Cross-Cultural Advisors (CCAs)

The AEC Cross-Cultural Advisors are available to support international students throughout their time at the Applied English Center. They are often the first point of contact for students who have questions, concerns, or challenges related to academic life, adjustment to living in the United States, or personal matters. Meetings are confidential, and students may speak with an advisor in person or virtually.

Cross-Cultural Advisors can assist with:

  • Application to the AEC
  • Applications to KU or other universities
  • Class schedule and placement
  • Attendance questions or concerns
  • Cultural adjustment challenges
  • Family-related issues
  • Immigration and visa questions
  • Grievance and complaint procedures
  • General information about KU or Lawrence

Students can schedule an appointment with a cross-cultural advisor online through Jayhawk GPS.

International Support Services (ISS)

International Support Services (ISS) provides advising, support, and resources for international students at KU and the AEC. ISS staff help students understand U.S. immigration regulations and university policies and can connect students with appropriate campus resources when needed. ISS advisors are experienced in supporting the unique needs of international students and provide guidance throughout a student's time at KU. Students may also contact AEC Cross-Cultural Advisors first, as they can often answer initial questions or help identify the right office or resource before referral to ISS if needed.

ISS can assist with:

  • Immigration and visa-related questions
  • Passport-related questions
  • Travel outside the United States
  • Transfer to another university
  • Changing a major or degree program at KU
  • Employment for international students

Admissions

If you are an AEC student whose I-20 was issued by the Applied English Center and you wish to pursue a degree program at KU, you must apply separately for admission to the university. Students should review the KU Admissions website for detailed information on requirements, deadlines, and application materials.

Counseling and Psychological Services (CAPS)

Counseling and Psychological Services (CAPS) provides confidential mental health and wellness support for KU students. CAPS assists students experiencing stress, anxiety, homesickness, cultural adjustment challenges, academic pressure, relationship concerns, family difficulties, or other personal and emotional concerns. Services include individual counseling, group counseling, workshops, crisis support, and psychiatric services. CAPS staff are committed to supporting students' emotional well-being and helping them succeed both personally and academically during their time at KU.

Please note that for low-intensity concerns or early support needs, students may also speak with AEC Cross-Cultural Advisors. Advisors can listen, provide initial guidance, and help students explore strategies for managing academic, cultural, and personal adjustment challenges. If a situation requires more specialized or clinical support, they refer students directly to Counseling and Psychological Services (CAPS) to ensure they receive the appropriate level of care and support.

Legal Services for Students (LSS)

Legal Services for Students (LSS) provides consultation and advice for KU students on legal matters, including lease reviews, immigration-related issues, and general legal questions. Services are provided by an attorney and/or law student. Students may schedule an appointment by telephone.

International Student Association (ISA)

The International Student Association (ISA) serves as an umbrella organization for international student groups on campus. It supports cultural organizations, sponsors events such as the Festival of Nations and the International Banquet, and provides opportunities to connect with students from similar and different cultural backgrounds. Visit International Student Association or Rock Chalk Central for more information.

Study Abroad and Global Engagement (SAGE)

Study Abroad and Global Engagement (SAGE) supports KU students who wish to study abroad as well as international exchange students studying at KU. The office provides advising, program information, and support for global learning opportunities.